Cube Farm Dentistry
If you ever get the chance to visit the offices of a large corporation you will probably be quick to notice the size of the cube farms occupied by an army of bored looking employees. And why shouldn’t they be bored, there are hundreds of them in tiny cubicles entering data or answering help lines. If you’re from the dental world and you are exposed to this …
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Team Selling In The Dental Practice
At a recent Whitehall Team Training held here in Arizona, a survey of the group revealed that in 80% of Whitehall offices the staff make the treatment plan presentations. I might add that these are among the most successful practices…
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File Cabinet Millionaires
You’ve told patients what they need, some of them even agreed to schedule treatment when they were in the chair, but at the end of the day only a fraction of what you’ve recommended actually gets scheduled. I think the…
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I Don’t Have Enough New Patients
You’ve been in practice 18 years and you’re pretty clear that most patients are very impressed with both your dentistry and the TLC factor of your team’s patient interaction. You’re a solo practitioner so there’s no other doctor in the…
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A Starting Point For Growing Your Practice
In most cases doctors seek out a practice consultant because they want a better or larger practice but they don’t know where to begin. I’d like to share a few thoughts on simply finding a starting point for growing your…
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The Biggest Problem In Dentistry
With few exceptions, I’m in a practice somewhere in the U.S. almost every week of the year. When on sight, I interview all staff, study the practice KPIs (key performance indicators) and of course, talk to the doctor. The goal…
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