Front Desk & Financial Arrangements Home Office Training
October 18 @ 9:00 am - 6:00 pm
Greg Stanley instructs front office staff in this session. Staff learns how to properly treat patients from their initial phone call through the process of educating patients so that they accept necessary treatment diagnosed by the doctor, and finally, making financial arrangements with finesse. The importance of impressing the patient throughout their entire dental experience is highlighted throughout the course. Staff is instructed in a classroom setting, and tested on the material presented. Doctors are welcome to attend, as well, but their attendance is not necessary.